Please email us at inf@gitajewellery.com (inf@gitajewellery.com)with any queries. We receive a high volume of Instagram messages and as a result we cannot answer every message. Be advised that we do not answer any questions relating to your order (refunds, exchanges or cancellation) via Instagram and all enquires should be made through email.

We do our best to reply to emails received as quickly as possible. However due to a high level of emails, please allow for 24 hours before your email is responded to. Thank you for your understanding.

We do not have a contact number and all enquiries are handled via email info@gitajewellery.com. (info@gitajewellery.com.)We endeavour to respond within 24hours.